Help
Uredan support
Find the relevant Uredan guidance below, or email us for help with an account, the planner, billing, privacy, or a connected AI client.
Contact support
Email support@uredan.com. The address stays visible so you can copy it if this device does not have a mail app configured.
To help us understand the problem, include the affected Uredan surface or connected client, its version if available, the step that failed, and the exact error message. A privacy-safe request ID is useful when Uredan shows one.
AI access and connected clients
ChatGPT and Codex reconnection is available only to the approved protected-production owner cohort. Google has approved Uredan's read-only Calendar data-access review, but public setup, Claude, Cursor, generic clients, and Uredan's separate assistant handoffs remain unavailable behind their own release gates. Read the current AI access status. For help with an earlier authorization, email support and name the client you used.
Subscriptions, cancellation, and refunds
Review the subscription and cancellation policy for renewal and access rules. For a charge or refund question, see the refund policy and include only the receipt or transaction identifier needed to locate the purchase.
Privacy and security
Read the privacy notice for information choices and requests. If you believe someone has accessed your account without permission, secure the connected Google account first and contact Uredan support promptly.
Keep sensitive information out of email
Do not send passwords, OAuth authorization codes, access or refresh tokens, client secrets, full task content, or full card numbers. Describe the smallest reproducible example and redact personal information that is not needed to investigate it.